Cookie Policy
Last Updated: January 28, 2026
Effective Date: January 28, 2026
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies help us understand how you use our website, remember your preferences, and improve your experience. They cannot access other data on your device or carry viruses.
2. Types of Cookies We Use
Essential Cookies (Always Active)
These cookies are necessary for our website to function properly. They enable basic features such as page navigation, form submission, and security. Without these cookies, our website cannot function correctly.
Examples:
- Session management cookies
- Security cookies to protect against fraud
- Load balancing cookies
Analytics Cookies (Optional)
These cookies help us understand how visitors interact with our website by collecting anonymous information about pages visited, time spent on the site, and any errors encountered.
Examples:
- Google Analytics cookies
- Page view tracking
- User behavior analysis
Marketing Cookies (Optional)
These cookies track your online activity to help us deliver more relevant advertising and measure the effectiveness of our marketing campaigns.
Examples:
- Facebook Pixel
- Google Ads conversion tracking
- Bing Ads tracking
Preference Cookies (Optional)
These cookies remember your preferences and choices to provide a more personalized experience on future visits.
Examples:
- Language preferences
- Region or location settings
- Display preferences
3. Third-Party Cookies
In addition to our own cookies, we may use third-party services that set cookies on our website. These third parties include:
- Google Analytics: To analyze website usage and improve user experience
- Google Ads: To measure the effectiveness of our advertising campaigns
- Facebook Pixel: To track conversions and optimize our social media advertising
- Bing Ads: To measure advertising performance on Microsoft platforms
These third-party services have their own privacy policies. We recommend reviewing their policies to understand how they use cookies and personal data.
4. Cookie Duration
We use both session cookies and persistent cookies:
- Session Cookies: Temporary cookies that are deleted when you close your browser. Used for essential website functionality.
- Persistent Cookies: Cookies that remain on your device for a set period or until you delete them. Typical durations include:
- Analytics cookies: Up to 2 years
- Marketing cookies: Up to 90 days
- Preference cookies: Up to 1 year
6. Managing Cookies in Your Browser
You can also control cookies through your browser settings. Most browsers allow you to block or delete cookies. Below are instructions for common browsers:
Google Chrome
- Click the three-dot menu icon in the top right corner
- Select "Settings"
- Click "Privacy and security"
- Select "Cookies and other site data"
- Choose your preferred cookie settings
Mozilla Firefox
- Click the three-line menu icon in the top right corner
- Select "Settings"
- Click "Privacy & Security" in the left sidebar
- Under "Cookies and Site Data," adjust your preferences
- You can block all cookies or manage exceptions
Safari
- Click "Safari" in the menu bar
- Select "Preferences"
- Click the "Privacy" tab
- Choose your cookie preferences under "Cookies and website data"
- You can also manage existing cookies by clicking "Manage Website Data"
Microsoft Edge
- Click the three-dot menu icon in the top right corner
- Select "Settings"
- Click "Cookies and site permissions"
- Select "Cookies and site data"
- Choose your preferred settings
Note: Blocking all cookies may prevent some features of our website from working properly.
7. Your Rights and Choices
You have the following rights regarding cookies:
- Right to Withdraw Consent: You can change your cookie preferences at any time using the controls on this page
- Right to Access Information: You can request information about the cookies we use and their purpose
- Right to Delete: You can delete cookies from your browser at any time
Please note that disabling certain cookies may affect your experience on our website. For example:
- You may need to re-enter information on forms
- Some features may not work correctly
- Personalized content and recommendations may not be available
8. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Email: [email protected]
Phone: +60 6-281 4539
15, Jalan Laksamana 1, Taman Kota Laksamana, 75200 Melaka, Malaysia